Dunedin Railways

Kia ora,

Thank you for booking with us. We look forward to welcoming you aboard your upcoming scenic rail journey.

Here’s everything you need to know before your trip:

Check-in is essential: Please follow the signs to the ticket office inside Dunedin Railway Station on arrival. If you're boarding at Pukerangi, please make yourself known to a train guard.

• Check-in opens 1 hour prior to departure
• Seating is allocated prior to arrival. We are unable to take seat requests on check-in. If you have a special request, please call beforehand. We will do our best to accommodate, however we can't guarantee any changes will be possible
• Please be ready to board at least 15 minutes before departure

We offer a wheelchair-accessible carriage and lift on request (limited capacity). Please email info@dunedinrailways.co.nz at least 72 hours before departure. (Max: 200kg | 900mm x 700mm)

Ramps are available for boarding at Dunedin Railway Station. There are no ramps at Pukerangi. All carriages have toilet facilities.

Hungry?
Our onboard café, Precinct, offers locally made seasonal bites, along with a selection of hot, cold, and alcoholic beverages. View menu here.

Getting to the Station
You’ll need to organise transport to the station. We’ve compiled a quick guide here.

Parking: Pay-and-display parking is available around the station. For campervans, the Thomas Burns Road carpark is your best option.

Luggage & Storage
We’re unable to store luggage at the station.
For storage options, visit the Municipal Lane public convenience centre Municipal Lane public convenience centre (behind the Dunedin iSITE).

What to Bring
• Comfortable clothing and flat shoes
• Warm layers and waterproof gear (weather can change quickly)

Share Your Journey
We love seeing your experience — tag @DunedinRailwayStation for a chance to be featured.

Got Questions?
We have a list of Frequently Asked Questions here.

You can also email us at info@dunedinrailways.co.nz for more information.

Thank you for choosing to travel with us. We look forward to welcoming you to Dunedin Railway Station — the gateway to some of Otago’s most unforgettable landscapes.

Ka mihi,

The Dunedin Railway Station Team
info@dunedinrailways.co.nz | 022 436 9074